Rescue is an innovative app designed to assist users in emergency situations, such as accidents or breakdowns, by leveraging AI technology. The app provides real-time guidance, service recommendations, and manages all related issues through a chat-based interface.
Goals
Create a user-friendly platform that offers immediate support during emergencies.
Utilize AI to assess situations and provide accurate, timely advice.
Simplify the process of finding and booking relevant services based on the user's needs.
— Emily, 28
Ensuring the AI can quickly and accurately understand the specifics of any roadside emergency to provide the best possible advice.
Streamlining the coordination and booking of services through the AI to minimize user effort and response time
Building user confidence in the app’s recommendations while ensuring adherence to legal and safety standards during emergencies.
Primary Goal
Emily wants to ensure she's prepared for any emergency situation on the road, especially while commuting to work or traveling for business.
Tech Usage
Emily frequently uses her smartphone for navigation, staying connected, and managing her schedule. She values apps that are intuitive and time-saving.
Preferred Features
AI-guided step-by-step assistance during emergencies.
Quick access to service providers with minimal input.
Automatic documentation of incidents for insurance purposes.
Concerns
She is particularly concerned about the hassle of dealing with car accidents or breakdowns during her busy workday. She values efficiency and quick resolutions.
Primary Goal
John prioritizes the safety of his family while driving and wants to have reliable support in case of any roadside emergencies.
Tech Usage
John uses apps primarily for navigation and communication. He appreciates straightforward apps that require minimal learning.
Preferred Features
A user-friendly AI chat that offers quick advice in an emergency.
The ability to share location and incident details with family members.
Access to trusted service providers with options for immediate assistance.
Concerns
John is concerned about his family's safety during unexpected incidents like car breakdowns or accidents, especially on long road trips.
Primary Goal
Sarah loves exploring remote areas by car and wants an app that can assist her in case of an emergency, especially in less accessible locations.
Tech Usage
Sarah uses a variety of apps for navigation, photography, and staying connected on the go. She values reliability and features that work offline or in low-signal areas.
Preferred Features
AI-driven support that works even in low-signal areas.
Options to pre-load critical information and emergency contacts.
The ability to send location and incident details to local authorities or rescue services.
Concerns
Sarah is concerned about being stranded in remote areas with limited access to help. She values comprehensive emergency support that can handle diverse situations.
Problem Solved
Accurately understanding and responding to emergency situations.
Description
The AI asks targeted questions, analyzes user input, and provides real-time advice and service recommendations.
Problem Solved
Efficiently managing and coordinating services during an emergency
Description
The AI automates the process of requesting quotes, booking services, and coordinating with multiple providers.
Problem Solved
Building user trust and ensuring legal compliance during emergencies.
Description
The app features verified providers, clear legal disclaimers, and detailed incident documentation to ensure user safety and trust.
Other work
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